FAQ

What Is GPL Factory?

GPL Factory is a website that provides a lot of premium products (software) necessary for the development of websites, including WordPress themes and plugins, PHP scripts, JavaScript, HTML templates, etc. at a lower cost than that of the developers.

Why Our Purchase Price Is Lower?

  • All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL).
  • This means that once we have purchased the item we are free to redistribute it if we choose to do so.

    Your purchase to our site goes towards maintaining and buying new product to 3rd party theme and plugin authors.

    This form of crowd funding helps keep prices low and we can then pass this benefit on to you.

    Our products don’t include premium support. Thats why we can offer up to 95% discounts on must-have commercial WordPress plugins.

    Why Should I Buy The Products On Your Website?

    Lower price.
    Original files without malware, viruses, or advertising.
    All products work on an unlimited number of websites (domains) (unlimited license).
    All products are available by direct links.
    We regularly update products and constantly add new products, which are difficult to find anywhere else!

    How To Make A Purchase?

    To make purchases on our website, you must register on this page https://gplfactory.com/my-account/. After logging into your account, you will be able to order the products from the basket and pay through one of the available payment systems.

    What Payment Systems Are Available?

    We support payment via PayPal and Credit Card, for another payment method please contact us

    Where Can I Find Information About My Orders And Available Downloads?

    You can find all the necessary information on your account page https://gplfactory.com/my-account/downloads/.

    Can I Get A Refund?

    No. Sorry, we’re going to have to be a little hard on this one. The nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. So all payments at GPL Factory are non-refundable and any request or dispute will be rejected without any communication. However, a refund is issued if the product you downloaded from the website was completely unusable. Though we can assure you of the best possible 24×7 access to our website, sometimes downtime can happen which may hamper services. Furthermore, if you think you might have some doubts then why not just subscribe for a month before committing to a longer subscription?

    How Long Can I Freely Download And Update The Purchased Products?

    You can download free updates for purchased products within one year from the date of purchase. After this period, the access will be closed.

    Can I Purchase A Product With Lifetime Free Updates?

    Yes, you can purchase lifetime free updates for any of the products, but at a higher price. Please contact us for further details of the order.

    Can I Get a Discount On Products Or Subscriptions?

    No, it’s already discounted.
    We can also provide you with a personalized offer if you have written a review on the product you purchased on our website

    Can I Use The Products Purchased On The Website For Personal Purposes?

    All the products are available under GNU General Public License. Before using any product purchased on the website, please carefully read the Terms and Conditions on this page: https://gplfactory.com/terms-conditions/

    Do You Provide Technical Support?

    Basically Not. But We provide basic support for installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you. Alternatively, you could ask us for paid help.

    An Item I Downloaded Is Asking For A License Activation Code Or To Upgrade To Premium. What To Do?

    Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered into the box. We would recommend updating your theme/plugins manually when updates become available on our site.

    Do GPL Factory Provide License Keys?

    We can’t and won’t provide/lease/release/resell license keys. All the products offered on this website are licensed under GNU GPL License. You do not need any license keys to use them in as many of your projects as you need. These plugins and themes only require license keys to get automatic updates or support from their authors.

    Where Can I Read The Terms And Conditions?

    You can read the terms and conditions on this page https://gplfactory.com/terms-and-conditions/

    How Can I Contact You In Case I Haven’t Found The Answer To My Question?

    If you haven’t found the answer, please contact us via e-mail, online chat, or feedback form. As a rule, we respond to inquiries within one business day.

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